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FAQs

Do you use real Swarovski crystals?

Yes, we use only genuine Swarovski crystals to make our designs! We purchase Swarovski crystals, Swarovski pearls and other Swarovski elements only from authorized and certified Swarovski sellers. So if a listing in our shop states ‘Made using Swarovski’, you can be 100% sure that you are getting the real thing!

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Do you offer gift wrapping?

Yes! You can stop your search for gift boxes and gift wraps right there and let us do all the work for you :) All of our jewelry comes beautifully wrapped in gift box with a message card of your choice (at no extra charge!!!) ready to be gifted to your loved ones.

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I want 6 pieces of an item but I see only 1 available?

Please contact us and if the item is in stock, we can increase the listing quantity to your desired quantity or setup a custom reserved listing for you to purchase.

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How fast will my order be shipped?

All items in our store are handmade & made-to-order! After receiving the order, I make the jewelry pieces as per the requirement of the buyer.

*Single item order: 1-5 business days.

*Multiple items order ( bridesmaid/bridal party order with multiple items or custom designs) 1-2 weeks.

***Sometime the process may take longer depending on supplies availability, design ordered & volume of the order. If you want your order by a specific date, please let me know so before placing the order so I can do a rush order for you***

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I need an item quickly- do you offer Priority/Express shipping?

Yes! As long as the item is in stock we can definitely do a rush order for you. However, please do contact us prior to placing an order, simply to check if the desired item is in stock. You can then select priority mail option at checkout.

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Do you take custom orders?

I am open to taking custom orders and working with you to create something special for you to fit your style, occasion and color palette.

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Where are you located?

All orders are shipped from Jersey City, New Jersey USA

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Do you offer returns?

Yes! We do accept returns up to 14 days after the delivery date (exceptions apply)! Please refer to our Returns and Exchange section for complete details.

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Do you offer discounts for purchasing multiple items?

Yes we do offer bulk purchase discounts - please contact us for multiple items discounts:
Buy 4-7 items get 10% off
Buy 8+ items get 15% off

**The multiple quantity discount cannot be combined with any other discounts/sale**

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